disputing stubhub charge with bank
Usually, you will have the ability to dispute a charge through the web page listing all of your transactions. On that screen I must have accidentally clicked on the one-click payment and next thing you know I have an email saying I have purchased $1300 in tickets. Information provided on Forbes Advisor is for educational purposes only. I sold the tickets for one reason only - to mitigate the amount we would be arguing over. San Francisco CA, Stubhub Purchased 2 event tickets from Stubhub. Second, your window to submit a chargeback is time-limited, so you should not delay in submitting a legitimate dispute. Remember that usually, you can only dispute charges that have already posted. "A calm, warm tone may encourage that front-line employee to advocate on your behalf or connect you with the powers that be.". Cookie Notice I also sent the dispute letter to their legal department. All rights reserved. Have a confirmation screen that warns you that there are ABSOLUTELY NO REFUNDS even for accidental clicks. If this is not intentional, I would like an explanation of why you think your use case is so special that you cannot take any actions to make it more difficult for people to accidentally purchase tickets on your site. You might want to circle to highlight the error so it is visible. info@chargebacks911.com, Vantage House 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. Some bank disputes can prove easy to settle. Email address Create your store Build your dream business for $1/month Start your free trial, then enjoy 3 months of Shopify for $1/month when you sign up for a monthly Basic or Starter plan. Why Ripoff Report will not release author information! The best thing to do is to get your bank involved. It's not worth the effort trying to resell your tickets. If you have any questions or concerns, chat with us live now. Once the bank makes its decision, it will provide that to you in writing along with an account credit if your dispute is successful. The next best place to start may be your bank's website or mobile app. I want reimbursement for tickets and hotel. Keep your answers brief, and stick to the facts. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. If you would like to see more Rip-off Reports on this company/individual, search here: Here is my latest email exchange with StubHub. in your letter below) into not using their only remedy. That was a total if $256.35 refunded back to your PayPal account on 12.12.2015. How Disputes Work When you file a dispute with your bank, you are essentially stating that the merchant has failed to honor their end of a transaction. The bank dispute process is an important consumer protection mechanism. Stubhub charged my card AND cancelled tickets 48 hours to event without notifying me. You also may have to explain the methods you pursued to resolve the problem with the merchant before attempting a chargeback, or why those methods were unavailable or ineffective. The content Its important for cardholders to understand their role in the bank dispute process. Is The White Lotus breaking up with Four Seasons ahead of Season 3? Often the easiest way to submit a chargeback request is through your banks website. You also can file a complaint against your bank by visiting the Federal Reserve's website at. They also took about 45 days to let me know they wanted more info, and I had to submit a packet of backup and it's still not 100% but they did reverse the charge after that and now stub hub has 60 days to respond. This is a terrible, terrible company. Your first course of action should always be to reach out to the merchant in cases of billing error or order issues. How to Dispute Bank Charges: 13 Steps (with Pictures) - wikiHow Legal I cancelled on stubhub they are charging me full price of it. That's $689 down the drain since I doubt the nba season will resume and what's the point of a 120 % credit when all live events are basically cancelled for the foreseeable future. Why Did Michaela Pereira Leave Cnn,
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disputing stubhub charge with bank